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Firms dependent on Philippine-based BPO and call centres on notice as COVID-19 bug hits Deloitte!

Posted on March 7, 2020 By benign0 No Comments on Firms dependent on Philippine-based BPO and call centres on notice as COVID-19 bug hits Deloitte!
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The Philippines remains suspect as a country close to the epicenter of the global COVID-19 outbreak that seems to be lax in its testing and possibly underreporting infection rates. A case reportedly hitting Deloitte Philippines which holds office at the Bonifacio Global City in Taguig highlights the risks posed by the disease on the Philippines’ outsourcing industry.

Taguig-based consultancy and financial advisory firm Deloitte Philippines on Saturday confirmed that one of its employees has tested positive for the new coronavirus disease (COVID-19).

“We confirm that a colleague in our Deloitte Philippines office has tested positive for COVID-19,” Deloitte said in a statement.

Bonifacio Global City is known for the large number of Business Process Outsourcing (BPO) and call centre firms it hosts. Most of these provide mission-critical services to large corporations all over the world. Many of these global corporations are already preparing for scenarios that involve their outsourced services such as those based in the Philippines being knocked out of commission by the worsening outbreak.

This is a call to action to ensure more transparent reporting and more aggressive measures to mitigate risk be implemented in the Philippines.

benign0
benign0

Webmaster of Get Real Philippines

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Business, Economy Tags:Bonifacio Global City, call center, coronavirus, COVID-19, outsourcing, Taguig

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